Do you have a question about your courses or your research? Communication is so important in genealogy in order to keep abreast of constantly evolving information. The same is true within The International Institute for Genealogical Studies. As a student of The National Institute, there are various ways you can communicate with us and your fellow students.
**** NOTE: Our social media accounts are NOT monitored regularly. If you need an answer quickly, please call us on the telephone. We can be reached at 1-800-580-0165, ext. #1 (North America). Please leave a message if no one answers. We will call back.
#1 By email to The National Institute
**** NOTE: When contacting us, please INCLUDE your FIRST & LAST NAME, and the full COURSE TITLE, including the COUNTRY, if it is a records course. It is also helpful if you include the module number and section title you are referring to. ****
i) firstname.lastname@example.org – for general questions;
ii) email@example.com – to advise us of broken links in your course materials and assignments — Please GIVE SPECIFIC DETAILS; i.e., provide the COURSE NAME, MODULE NUMBER, WEBSITE NAME, and URL.
iii) firstname.lastname@example.org – questions pertaining to your course exam.
#2 By email to a fellow student
When you view a fellow student’s public assignment SUBMISSION/ANSWER, and you would like to contact them about something in their posting, simply click on the envelope icon to the right of the student’s name. A new window will open where you can type your message. For privacy reasons, you will not see the recipient’s email address. They have the option to reply or not.
#3 Attend a Virtual Meeting
VIRTUAL MEETINGS ARE THE BEST PLACE TO COMMUNICATE with an instructor and fellow students. Anyone can participate! You do not have to be registered in the course to attend. When attending virtual meetings, please bring questions applicable to the topic being discussed.
#4 Follow The National Institute’s Blog
Go to our Blog website and scroll down. On the right-hand side of the page, you will see Subscribe to Blog via Email. In the text box, enter your email address and click on the Subscribe button. Once subscribed, you will receive an email each time we post an article. Each blog article includes a link to write a comment or share via social media. Look for these options at the end of each blog post.
#5 Follow us on Twitter
Once signed into your Twitter account, search for us on Twitter by our Twitter name @GeneaStudies.
#6 Follow The National Institute on Facebook
Find us on Facebook and click on the Like button on the top right of our page.
#7 Follow us on Pinterest
Find us on Pinterest. Click on the Follow button to view our various boards.
#8 Join a GenealogyWise group to communicate with your fellow students
Go to GenealogyWise and Sign Up. There are groups set up for each of the country streams; i.e., American, Australian, Canadian, Eastern European, English, German, Irish, Italian, and Scottish, as well as Methodology, DNA, Librarianship, Alumni, and First Timer FAQs.
#9 Follow GenealogyWise on Facebook
Find GenealogyWise on Facebook and click on the Like button on the top right of our page.
#10 Follow GenealogyWise on Twitter
Search for GenealogyWise on Twitter by our Twitter name @GenealogyWise. On our Twitter page, click on the Follow button to subscribe to our tweets.
#11 Consultation with an instructor ($)
If you want to have a one-on-one consultation with an instructor, this can be arranged. Please email to request an appointment. When emailing, please provide some information as to what course, and some background details you would like to discuss so we can recommend a consultation with an appropriate instructor. The consultation with an instructor is available for a modest fee.
#12 Join your fellow students in the STUDENT LOUNGE Virtual Meeting
We have made a Virtual Meeting room available to our students once a month. Pop into the “Student Lounge” for a genealogy coffee break and talk family history with your fellow students. The time is yours to chat, ask questions, or just listen.
#13 “Message us” via any page on our website
When you visit any webpage on our website, at the bottom right of the page is a link to “Message us.” You will be asked to provide your email address along with your question. Please remember to include the COURSE NAME, MODULE NUMBER, and SECTION/ASSIGNMENT NAME. You will either receive a response in the message area or in an email.
Good luck with your studies and research!
The International Institute of Genealogical Studies offers quality online education with over 240 courses. Our wide range of courses cover specific countries, enhance methodology research, build skills to maximize your research time, and all count toward the certification you choose.
Follow us on Social Media: Blog, Facebook, Twitter, Pinterest, YouTube.
*Note: Please be aware our social media accounts are monitored regularly, but not 24/7. If you have any questions, please contact the office directly.
LEADERS IN ONLINE GENEALOGY EDUCATION since 1997